Privacy Policy

Privacy Policy

1. Introduction

At HyTechSMS, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website, messaging platform, APIs, and related services.

This policy applies to all users of HyTechSMS services, including registered customers and website visitors, in accordance with our Terms and Conditions.

For the purposes of this policy, personal data refers to any information that can identify an individual, such as name, email address, mobile number, payment details, and other contact or demographic information.

2. Our Privacy Commitment

2.1 Data Protection Standards

We handle your personal information responsibly and ensure it is:

  • Collected only for legitimate business purposes

  • Used in a lawful and transparent manner

  • Protected against unauthorized access, loss, or misuse

HyTechSMS does not sell, rent, or disclose your personal information to third parties, except where required by law or with your explicit written consent.

2.2 Data Ownership and Use

All data processed through HyTechSMS—including contact lists, message content, sender IDs, and recipient mobile numbers (MSISDNs)—remains the property of the user.

We will not access, share, or distribute this data unless:

  • Required to comply with legal obligations or court orders

  • Necessary to protect system security or prevent fraud

  • Authorized by you in writing

Where personal data is transferred from regions with strict data protection laws, including the European Union, we ensure full compliance with applicable regulations such as GDPR.

3. Information We Collect

3.1 Information You Provide

To use our services, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Account login credentials

  • Billing and payment information

Any messages, files, or content uploaded to our platform may contain personal data relating to third parties.

3.2 Information Collected Automatically

We automatically collect technical and usage data, including:

  • IP address

  • Device and browser details

  • Approximate location data

  • Platform usage logs

This information helps us operate, secure, and improve our services.

3.3 Cookies and Similar Technologies

HyTechSMS uses cookies and similar tracking technologies to analyze website usage, remember preferences, and improve user experience.

You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the website or services.

4. APIs and Third-Party Integrations

Our services may integrate with third-party APIs or service providers. All third-party partners are required to maintain strict confidentiality and follow appropriate data protection and security standards.

5. Communications from HyTechSMS

We may communicate with you via email, SMS, or messaging platforms to provide:

  • Account notifications

  • Service updates and alerts

  • Product or feature announcements

You may opt out of promotional communications at any time. Essential service-related messages will continue as needed.

6. Children’s Privacy

HyTechSMS does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be removed promptly.

7. Policy Updates and Data Retention

This Privacy Policy may be updated periodically. Any changes will be effective upon posting on our website.

In the event of a merger, acquisition, or business transfer, personal data may be transferred to the new entity in accordance with this policy.

After account closure, certain data may be retained for legal, regulatory, or security purposes.

8. Contact Information

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:

📧 Email: support@hytechsms.com

We are committed to protecting your privacy and addressing your concerns promptly.

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